Analytics Dashboard

Data-Driven Insights

Measure what matters. Track delivery, read rates, and conversion ROI in real-time.

Daily Chats

1,234

+12% from last week

Open Chats

153

+8% from last hour

Resolved

952

+15% from last week

Avg Response Time

2.5m

30% faster than usual

Performance Overview

Live
Message Delivered94%
Read Rate78%
Reply Rate46%

Recent Activity

+12%
New Conversations
89+2%
Resolved Today
156+2%
Active Agents
12+2%
Avg Handling Time
4.2m+2%

Real-time Data

Monitor chat metrics as they happen with live dashboard and instant updates.

Chat Analytics

Track response time, activity, and resolution trends with detailed insights.

Status Tracking

Identify chat lifecycle stages and spot conversation bottlenecks quickly.

Export Reports

Download detailed reports in multiple formats for audit and offline review.

Exportable Reports

Generate audit-ready reports for your marketing team in one click.

Daily conversation reports
Weekly performance summaries
Monthly analytics overviews
Custom date range exports
Agent performance metrics
Customer response insights

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